Payment on hold for unusual activity when there has been no unusual activity

Bansal67
New Community Member

So Paypal has put my payment on hold this month saying there has been an unusual activity. But the activity on the account has been the same for months. It is the same buyer and the same service. How do I get this resolved and get my funds sooner? They are also asking for supplier receipts when I have clearly mentioned its a consulting service delivered virtually. Any help is appreciated. Thanks!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Bansal67 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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