PayPal to GCash Philippines Error Code GGAA9

[jhonnamora]

Hi there, 

I can't cash in on GCash using PayPal. 

My account is successfully linked. I can see G-Xchange, inc. on my pre-approved payments on Paypal when I log in. 

I can see my PayPal balance on the GCash app but when I tried to cash in I keep on getting Code GGAA9 on the app.

I've tried to uninstall/reinstall multiple times and I have a very long email thread with GCash Support for 4 days now. 

They even asked for my full name though they already know it as I have a verified account. 

I don't know if it's just for android users. 

I asked them these questions multiple times and they just kept on ignoring it without the slightest acknowledgment. 

Do you have a GCash website wherein I can process this?
Since it's not working on the app, maybe it'll work on my laptop. 
Do you have a web/desktop version?
Is it an on-going issue for android users?
What's the estimated time frame for it to be fixed? 
Is it working for apple users?

Now, they asked me to re-link my GCash but there's no option to delete/unlink my account.

The process is to link another account and change it back but I don't have a 2nd Paypal account. 

I hope someone here can help me. 

Thanks in advance,

jhonnamora

[Roland2019]

I tried unlinking and relinking my paypal and its still getting same error. Please help

[allenbondoc]

What is error GGAA9? Please solve it

[jadegallego30]

Is this fixed? I am having the same error too. How can this be resolved?

[Roland2019]

In my case update you paypal account. Check you messages and see if there is. The funny thin is after updating my id and proof of billing. I got an email after 2to3 days saying my account is restored w/o prior email saying it was deactivated or anything.

[ClaudineA]

I experienced the same error earlier. Have you guys recently changed your PayPal passwords? I remember changing my PayPal password a few weeks ago, so I just relinked my PayPal account and entered the new password and voila, I was finally able to cash in. I hope this works for everyone too.

[ket0325]

Thank you nag work to sakin!!!! try nyo guys

[elvira7]

Pano ginawa mo nag work sayo code ggaa9 please tell me thanks

[Carvis08]

This worked for me too! 👍

[elvira7]

Pano ginawa mo nag work code ggaa9