Money withheld
kylebustamante
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Posted on
Jan-13-2020
09:31 AM
I sent my friend $12 on paypal, her card didn’t work so she sent it back. now the money is withheld and on hold, saying to contact the buyer, everyones talking about ebay and products etc. we didn’t buy or sell anything , simply trying to exchange money?! how can i get MY money
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2 REPLIES 2
kernowlass
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Jan-13-2020
09:35 AM
Its down to how the payment was SENT to your account.
1. If they sent using money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.
2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. (However that option is not available in every country).
Advice is voluntary.
Kudos / Solution appreciated.
kylebustamante
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Jan-13-2020
10:14 AM
could i contact pay pal and let them know neither of us are buyers or sellers simply just trying to exchange money?
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