Money transfer "please check your information and try again"
kris-lhen
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-05-2019
11:05 PM
Hi I am experiencing a problem in transferring my balance to my bank account. I was able to do it without any problems two years ago. But now I am receiving a message, "Please check your information and try again" each time I try to transfer to my bank account. I am using the same bank account and my name and address matches with my record. Please help me. Thanks.
Labels:
- Labels:
-
Add or withdraw money
1 REPLY 1

Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-10-2019
02:42 AM
Hi kris-lhen,
Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- I have to wait 24-72 hours? in Disputes and Limitations Archives
- Funds haven't been released yet, resolution center can't open a case on it in My Money Archives
- Payment is waiting in Payments Archives
- My payment is waiting. in Payments Archives
- PayPal dropped a Dispute wouldn't wait, Cant let them get away with this. in Disputes and Limitations Archives