Money on hold

JezPet
New Community Member

Is it normal for money to be placed on hold from a sale made on Ebay?

 

If so, do you have to send the item recorded delivery for it to be released?

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4 REPLIES 4

Temp20210116d
Contributor
Contributor

If the buyer is not paypal verified, or has a bad record for some reason, yes, they will and can put a hold on your money. As far as sending the item, I haven't sold on eBay for many years because well, I just don't like how it's run any more...but I would at the very least contact the buyer and let them know that their funds have been placed on hold, and as soon as the funds are released you will ship their item. Communication is usually key.

This may help:  https://www.paypal.com/us/brc/article/funds-availability

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kernowlass
Esteemed Advisor
Esteemed Advisor

@JezPet 

 

BE VERY CAREFUL ITS NOT A SCAM.

Scammers ask you to send trackable and do NOT complete ebay checkout.

They ask you to send them a money request or your email addy and then send you FAKE paypal or ebay messages saying you have paid BUT you have not as there is nothing in your paypal account balance.

 

If its genuine and the funds are showing in your paypal balance then read the below link on ebays hold which is separate to paypals hold.


https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...

@Temp20210116d 

 

The hold has nothing to do with the buyer, its between paypal OR ebay and the seller.

Funds are released when tracking shows the item as delivered to the buyer + 1 day so the sooner they send (if its not a scam as per my above reply) then the sooner they get the funds released.

Any seller that waits for funds release first (21 days) would probably end up with neg feedback and a dispute/strike against their account.

 


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Temp20210116d
Contributor
Contributor

That's a U.K. ebay link...

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20210116d 

 

Well yes it would be as the person that asked the question AND the person I replied to in the top half of my above post Is IN the U.K.

So providing a UK link for a UK poster would seem a plan? 

Whereas your link for paypal is a U.S one which would not be useful to them at all as they are in the UK.


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