I recommend reaching out to our customer service for assistance with this. You can locate the number under the Help/Contact tab at the bottom of the PayPal website. You can also reach our customer service on Facebook/Twitter.
Absolutely insane. Clearly this is a long running issue with paypal. Calling is a nightmare and they take forever to respond with a form email. How about an interface that works for a company that is only online? Looking for other online payment providers. I've had it with paypal.
