Linking a new bank security check mobile issue

admee
Contributor
Contributor

Hi everyone, 

I am trying to link a new bank account to PayPal. After I add the bank details, it asks me to do a security check by sending me a code to an old mobile number. Problem is that this mobile number is not registered to my profile anymore. I updated my account with a new number a very long time ago so not really sure where I can edit this?

Thanks

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1 REPLY 1

dewhit
New Community Member

Did you ever get this resolved? I've been trying for weeks and support is worthless. They do not understand what is happening just keep saying to try again later.

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