I can't accept my money

Creepasaur
New Community Member

I click "accept the money" on the money that I received from an item I sold on ebay but it keeps me in a loop. It keeps asking me for personal info some of which is already in my account and says "this can always be done later" and I click later and then it still says "accept the money" what is happening and is there something I'm missing? please help.

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