Holding my money for 2 weeks without explanation.

Rivi1969
Contributor
Contributor

I sold an item, got paid, got positive feedback days ago and still Paypal decided to hold my money. I have been sending emails to them and only got automatic responses with no explanation whatsoever. Is this normal to happen?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rivi1969

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).
Info in this Ebay link below about Ebays hold.

http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html


Advice is voluntary.
Kudos / Solution appreciated.
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