@5StarAutoLLC
You may want to check with the sender how the money was sent. Only goods and services payment are put on hold. Personal payment sent as friends and family are not. There are several reasons why a money sent as goods and services to a person will be put on hold. Check below article for further details. Instead of waiting 21 days of hold, ask the person who sent you the money to Confirm Receipt of the item, just follow the steps provided in the article below. Once the buyer is done confirming the receipt the balance will be release automatically as your PayPal Balance.
How to Confirm Receipt:
https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176?app=searchAu...
Reasons why there is Payment Hold:
https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987?app=sea...
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