Can’t withdraw money

eden7592
Contributor
Contributor
Hello, Ive got an American account even though I don’t live there anymore. Paypal now asks to identify my account with an American SSL number and address therefore I cannot withdraw my money. The account is mine, is there anything I can do?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@eden7592 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

There are some exceptions as some bank accounts can be linked to specific Paypal accounts in some countries.





Advice is voluntary.
Kudos / Solution appreciated.
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