Threats from eBay - but eBay fails to get it right

Centennial
New Community Member

Where to start? I have been a member of eBay since 1998. I have sold just one item but have purchased more than 3,000. I have a 100% positive feedback rating and 1,336 unique

 

So here's what happened, I win an auction item and try to pay for it through eBay, but the seller has a problem with PayPal. I have positives.corresponded with the seller, three times, as directed by eBay, but the problem still remains with the seller.

 

eBay then threatens me with an email to PAY IN TWO DAYS or be punished but eBay still doesn't permit the transaction to take place. I then call the resolution center - Zero help - they will make a note to file. Asked to speak to a supervisor and it's now 3 hours later and I still haven't heard. I would like to have the item but who knows.

 

Does anyone have any suggestions ?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Centennial

 

Just as a matter of interest, as a buyer you can't have 'less' than 100% pos feedback as a buyer. Sellers can't give buyers negs or neutrals, they can only give pos or nothing at all.

 

However as to your payment, have you asked your SELLER to do this?

 

>>

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.


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