It seems to only be happening when you purchase a card for 500. I got the error code Friday when I tried to load $500. It's not PayPal's fault. The back of the card even states the name of the third party company. It's like purchasing an iPhone, and when it doesn't work you blame the cell carrier. Just because you purchase the phone in a specific company's store, and if it's defective, it's the third party manufacturer that's to blame, not the carrier. I've had problems with PayPal directly in the past, and their customer service is outstanding. They went above and beyond to fix my problem. This company selling the cards, is another story. No one in their customer service, in 17 calls, could even tell me what the error code 203 even meant. Even though I had the pin number and serial number, all they could tell me was that there was 500 waiting to be redeemed. Because I wasn't the one who purchased the card, they wouldn't do anything else for me. All "Connie" could say was that I had to have the person who purchased the card call in to get the information on what to do for a replacement or refund. They are not quick on resolving the issue at all. If it's clearly an issue happening often, you'd think they would be on the issue to resolve the problem happening online, or offer a way to deposit the cash for you via the pin and serial number. We started purchasing the cards because of previous issues with PayPal transferring directly from the bank account into PayPal. But PayPal resolved that issue while still on the phone with them. From now on, I think I'd rather deal with PayPal directly, because this company selling the cards clearly doesn't give a care about their customers.
