paypal limits

Ilya_Kudryashov
Contributor
Contributor

Hi! You write me "When you have completed each step, your account will be reviewed. This normally takes between 24 and 72 hours to happen. We will then send you an email updating you on your account status. As soon as we have confirmed that the necessary steps have been completed we will remove the limitation from your account."
I send you all documents 2 weeks ago. And still no any answer.
I'll soon exceed my annual limit of 2500 euro. I cannot receive payment due to those limits. Please confirm and increase my limits

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7 REPLIES 7

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ilya_Kudryashov

 

Contact customer services.


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Ilya_Kudryashov
Contributor
Contributor

Yea

I send the documents and write a letter by the official Problem resolve center

No answer 2 weeks

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kernowlass
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@Ilya_Kudryashov

 

Phone them?


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Ilya_Kudryashov
Contributor
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No, I can write and read english, but dont speak so good

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kernowlass
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@Ilya_Kudryashov

 

 

 have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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Ilya_Kudryashov
Contributor
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Yes. I did it and receive answer:

"Auto Reply: Thanks for messaging us. Due to a high number of messages, we may take a while to reply. Please send us your email. If your inquiry is urgent please try the PayPal Community: http://bit.ly/1W9lsCl or contact us here: http://bit.ly/1W9lsCl"

 

So, I'm here )))

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ilya_Kudryashov

 

Nothing we can do unfortunately, guess you will just have to keep emailing if you can't phone.


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