Samsung Galaxy Note 2 now supported but still not working

[Milkman00]

I have rebooted, I have turned up my volume all the way, etc.  Still not working.

Using the reader on an EVO phone works fine.  Any ideas?

[snowshoe]

Try going the Support Ticket route, maybe the techs have a suggestion:

https://ppmts.custhelp.com/app/home