Problem with linking bank account. Finland Nordea

eeevee
Contributor
Contributor

 

 I can't add my bank account Nordea Finland FI****************
(16 digits)
Your web form doesn't accept neither account neither IBAN.
I can't link my bank...
Please provide  me with an instrutruction.
What I did wrong. Or what should I do?

 

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5 REPLIES 5

PayPal_Susie
PayPal Employee
PayPal Employee

Hi eeevee,

 

I'm attaching some information I hope will help you with adding the bank:

 

      Log in to your account at https://www.paypal.com/.

  1. Click "Profile" at the top of the page.
  2. Click 'My Money'.
  3. Click 'Update' beside Bank accounts and then click 'Add'.
  4. Enter your first name exactly as it appears on your bank statement, (for Personal/Premier accounts only).
  5. Enter the name of the bank and select whether it is a checking or savings account.
  6. Enter the last 14 digits of your IBAN number.
    • Finnish bank accounts have to be denominated in Euros, because the currency is converted prior to being received by the bank.
    • A Finnish bank account denominated in U.S. Dollars should not be added as that would result in a failed transfer.
    • You are not required to enter your IBAN code when you enter your bank account.
  7. Click "Continue."
  8. Review your information and click "Add Bank Account." (Click "Edit" to make any changes.)

If you are still having an issue, please reach out to us.

 

-Susie

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eeevee
Contributor
Contributor

Hello! Does not work.

Point 3. Click 'Update' beside Bank accounts and then click 'Add'.

I dont have 'Update' beside Bank accounts

There is only "Add my bank".

When I push it my name is already set and it suggest only choose country FInland or States and

enter IBAN or Account number.

After entering 14 last digits it shows 

"The bank information you've entered is invalid or missing. Please try again.

  • Please enter a valid bank or branch code.

Please help me.

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PayPal_Susie
PayPal Employee
PayPal Employee

Hi eeevee,

 

I'm sorry you're still having trouble adding the bank  Smiley Sad  Unfortunately, we cannot take any action on your account from the forums.

 

Please reach out to us buy clicking 'Contact Us' or you may also reach us on Twitter @AskPayPal or via Private Message on our Facebook page https://www.facebook.com/PayPal

 

We'll be happy to help.   Smiley Happy

 

-Susie

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eeevee
Contributor
Contributor

I sent 4 letters to Contact Us and gotn nothing expept of standart confirmation.

I dont use twitter.

I can`t understand why support of paypal does not work.

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PayPal_Susie
PayPal Employee
PayPal Employee

Hi eeevee,

 

I'm sorry to hear you didn't receive a response through Contact Us. Do you have Facebook? You may send us a Private Message on our Facebook page https://www.facebook.com/PayPal.

 

-Susie

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