Policy stupidity

[marcocanb]

So I have this expiere credit card that I canceled last week, I tried to remove it from PayPal and they won't let me.

They tell me they need it a a secondary gurantee in case my bank does not pay them.

News flash, my credit card won't either because it's canceled.

Could somoeone please tell me how this makes sense?

[kernowlass]

@marcocanb

Add a new card > make that one primary > remove the old one.

[marcocanb]

@kernowlass

The point is that I shoudn't have to do that.

[kernowlass]

@marcocanb

Well don't do it then, I can only advise you on how to do it, if you don't want to then that is up to you.

[marcocanb]

@kernowlass

Was able to do as you suggested, still won't let me remove card, won't let me use PayPal as a payment method either anymore.

Nice way to run a business ya?

[MRHollingsworth]

PAYPAL has Major issues!

So

I Have had paypal ACCOUNT for over 13 years and I have never had as much trouble till the last year! No matter what I do they keep holding my sales funds!

I have called many times and get different answers! Also another problem is I purchased some items and without knowing payment went through using pay at delivery and then payment did not go through when they said and I now had negative balance I have tried for the last two days to resolve this issue by adding funds from bank account debit card. And it keeps coming back saying CANT ADD MORE THAN YOU OWE! AND I ENTER THE EXACT amount owed! AND I KEEP TRYING TO PRINT SHIPPING LABEL for ITEM I SOLD and I CANT because I have negative Balance and they are holding my funds for this SALE! THIS IS BULL SH@#! and is causing shipping delay on ebay and will ruin my rep on ebay!

If I had a choice I would most definitely use another payment method BUT WE I HAVE NO CHOICE! Brettlyholly on ebay

[sharpiemarker]

@MRHollingsworth, I read how one resolves a negative balance in FAQs and you need to use bank account, not debit or credit card.

These are the steps to resolve negative balances according to FAQs:

Log in to your PayPal account.
Click Add Funds near the top of the page.
Click Add funds from a U.S. bank account.
Select your bank account (if you have more than one).
Enter the amount you want to transfer and click Continue.
Review the transfer details and click Submit.

As for the hold on sales, that will happen for a while until PayPal releases your account from the hold program upon review.

[MRHollingsworth]

Yes Well it takes 3 to 5 days for that to resolve and I need it done now. theres 118 dorrars you paypal are holding of mine. so why not use that to resolve negative balance.

[kernowlass]

@MRHollingsworth

''We'' have  NOTHING to do with paypal, this is a user to user help forum and as i said in my last post you can clear it via a card if you phone customer services.

[MRHollingsworth]

Hello

Please REREAD MY OREGINAL POST AM I SAYING I NEED HELP? The resposes I keep getting are Its all one sided and its something wronge Im doing.

From the posts I see On This forum is THERE is alot of anger and frustration with Paypal. Who is truly wrong Is the customer wrong? am I the Customer? Or am I a dumb **bleep** locked in a Monopoly where there Is no choice and they can do what ever they want? Oh I here ITS ME and what is real? REAL? I play a game and keep loosing it becomes no fun to play any more.