So~ I opened an account a few months ago, and as per PayPal policy, my payments were put on hold until:
a. i get positive feedback
OR
b. item is confirmed to be delivered AND there is no complaint filed in 3 days
Well, I finally get an email from PayPal on March 24, 2012 with the subject line, "Your payments are now available immediately"
And this morning, March 28, 2012 I get an email with the subject line, "An important message about your PayPal account" which basically talked about how my account would be put under review..
>_>
4 days and then they decide my account is a high risk?
Seriously?!
1. i shipped priority mail w/ delivery confirmation & tracking number
2. I FREQUENTLY kept in contact with all my buyers about their package and each step of the delivery process (checking up on the tracking number myself)
3. replied back to buyer questions
4. sold at a great price
5. never received complaints
6. got positive feedbacks
7. always left feedback for my buyers
...etc.
I don't know what more I could've done yet PayPal thinks according to that email, "We reviewed your account and determined that there's a relatively higher than average risk of future transaction issues (such as claims, or chargebacks, or payment reversals). We understand that it may be inconvenient to have your payments temporarily held but please know that we didn't make this decision lightly." Which basically means that they think my account is flagged or whatever on their automated systems.
I just got off the phone with a rep after emailing PayPal and he said that he would try to expedite the review process and that if I don't hear back from them within 72 hours, that the account will still be unfder this review crap!
I'm getting annoyed with PayPal. I mean it's bad enough they take fees for "processing" my earnings from eBay (which already have fees)...but PayPal and eBay are 1 in the same company so they're actually taking more fees. I don't mind that part that much...
But thest stupid policies and whatnot of holding my money? Ridiuclous!
And it's not like I sell high risk/expensive items. I sell hats mostly and occasionally a video game. I'm thinking about moving my selling elsewhere like Amazon where my funds are directly put into my account, i can transfer it once a day to my bank account, and fees are automatically deducted before putting into my Amazon fund account...
eBay + PayPal = lots of headaches and nuisances.
