Login problems

csurtus
Contributor
Contributor

Dear PayPal,

 

one of my friends has problems with login in PayPal. She doesn't used her account for more than 1 year, she forget her password AND the answers to the security questions... More precisely: she tried the answers, but she failed.

 

So, she is unable to login. She tried to send an email, but she receives just automatic answers, with redirecting her to the security questions. What do you propose? How can she obtain a new password?

 

In her name thank you in advance for your answer! 

 

Take care,

 

csurtus

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.