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malejzee
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Posted on
Feb-08-2020
01:31 AM
hello when verifying the identity card I can not press the button next how do I send it?
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Account Status & Verification
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PayPal_paula
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Feb-13-2020
03:39 AM
Hi @malejzee and welcome,
If you are not getting the "next" button when you are uploading your file then I would check to ensure that the file is in the correct format. We recommend using a jpeg file so if it is in a different format I would recommend changing it and trying to upload it again.
I hope this helps,
Paula
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