i can't log into my account

tech4pales
New Community Member

when i try to log in to my account it asks my to reset my password and when i reset it it needs me to fill the security questions but i forgot them, what i can do ?

* this issue happened after i made a donation to a streamer.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@tech4pales 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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