am getting an error every time I try to close my account or erase old personal details

hotnessq8
New Community Member

am getting an error every time I try to close my account or erase old personal details

 

am getting this message :

before you close your account

Sorry, there's a problem. If you keep seeing this, please contact Customer service

 

and when I try customer service I can't reach customer service team directly

the only things I can reach is normal PayPal customer questions and answers

 

please advise me on what to do

 

I need to remove my previous emails and close the account

I tried both and having the same error

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1 REPLY 1

PayPal_Rich
Moderator
Moderator

Hello hotnessq8,

 

Thanks for reaching out to the PayPal community forums with your inquiry. I know problems like this are rough.

 

Please contact customer service directly for further assistance. You can reach customer support by FacebookTwitter, or phone or email.


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
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