Verification deadlock (Confirm information form unavailable but PayPal needs more information)

[Ponimalion]

Hello,

I am in an unbreakable verification deadlock. Here's what happened:

- got locked for the first time

- use "Confirm your information" form to send needed documents

- got unlocked

- weeks pass

- get locked again

- Paypal again requests "more information"

- I click "Resolve" to access the form I used previously

- I am instantly redirected to "We'll get back to you" message

I can't reach PayPal through email, everything is ignored.

I tried sending documents through Help Center form (as suggested by calling help center), but after 2 weeks there is no change.

I think I am in some sort of deadlock.

My account got locked but the verification form was not reset and I can't use it again.

Is there any way I can reach PayPal to resolve this? It's been over 5 weeks now. I do have all documents needed but they won't accept them if I don't use the standard verification form which is blocked for me. This is horrible. Please help me.

Here's an image showing my situation: https://i.imgur.com/goxFryG.png

[kernowlass]

@Ponimalion 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.