Unable to verify account
AndrewJS1
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Posted on
Jan-18-2021
11:50 AM
Hi I am unable to verify my account in the UK. The text messages never arrive to the same phone number that I have used for years and when I choose the 'call' option from Nebraska the code I enter is not recognised. Has anyone else in the UK had this problem?Cheers
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Account Status & Verification
2 REPLIES 2
kernowlass
Esteemed Advisor
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Jan-23-2021
10:12 AM
If you are in the UK using a UK paypal account then you need to add a UK issued phone.
Advice is voluntary.
Kudos / Solution appreciated.
AndrewJS1
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Jan-23-2021
02:28 PM
It is a UK phone and it is the number I have always used. Also I can't log in to change any details as I can't verify the account.
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