Unable to verify account

AndrewJS1
Contributor
Contributor
Hi I am unable to verify my account in the UK. The text messages never arrive to the same phone number that I have used for years and when I choose the 'call' option from Nebraska the code I enter is not recognised. Has anyone else in the UK had this problem?Cheers
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@AndrewJS1 

 

If you are in the UK using a UK paypal account then you need to add a UK issued phone.


Advice is voluntary.
Kudos / Solution appreciated.
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AndrewJS1
Contributor
Contributor
It is a UK phone and it is the number I have always used. Also I can't log in to change any details as I can't verify the account.
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