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Stop automatically changing settings!

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Contributor

Stop automatically changing settings!

How can I get PayPal to stop automatically changing settings?  I NEVER EVER want PayPal to automatically log me in EVER.  From ANYWHERE!!!

11 REPLIES 11
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Esteemed Advisor

Re: Stop automatically changing settings!

@mikegriese 

 

How do I de-activate the feature?

You can easily de-activate One TouchTM by turning it off within your account. Just go to your PayPal.com profile, click the Settings icon next to “Log out.”, then click the Security tab, and edit your “One Touch® for auto login at checkout” option. Business account users can deactivate by clicking “My settings” under Profile and editing the “Stay logged in for faster purchases” option.

Other alternative methods to de-activate /revoke One TouchTM 

    are:
  • Call PayPal customer service
  • Clear cookies
  • On password change, PayPal revokes the consent
  • PayPal can force ‘Show Login’ for suspicious activity/account
  • You can turn it off within your settings in your account on the web
  • Starting July 14th 2019, if you stop using One TouchTM – we’ll turn it off after a period of inactivity.

 


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Stop automatically changing settings!

Wrong answer to the wrong question.  I have turned off one touch.  Several times.  PayPal keeps "conveniently" turning it back on.  Which misses my main point.  PayPal should NEVER change settings by itself.  Especially when making access to MONEY easier.  My problem is with the whole concept of PayPal doing this on its own. 

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Contributor

Re: Stop automatically changing settings!

Wrong answer to the wrong question.  I have turned off one touch.  Several times.  PayPal keeps "conveniently" turning it back on.  Which misses my main point.  PayPal should NEVER change settings by itself.  Especially when making access to MONEY easier.  My problem is with the whole concept of PayPal doing this on its own. 

 
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Esteemed Advisor

Re: Stop automatically changing settings!

@mikegriese 

 

Your welcome.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Stop automatically changing settings!

This is not the issue.  The issue is that PayPal is turning it on without our permission AND IT HAS TO STOP!!!  We can turn it off ourselves, but the minute we use PayPal to check out somewhere, here comes the stupid e-mail that says "We recognize your device..."

 

Such unbelievable idiots.

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Contributor

Re: Stop automatically changing settings!

Agreed! I'm so tired of this. WTF? they have no right to change personal security settings and yet PayPal seems to do this every few months and after some purchases. It is unsafe and should be illegal for them to do this!!

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New Community Member

Re: Stop automatically changing settings!

I agree!  And I don’t know to whom to complain.  I get so tired of being asked if I want to turn it on and wish there was a choice like “Don’t ever ask me again!”  Twice they have done it automatically, as they did with you (unless there’s some auto-checked box we’re not seeing).  Other people use my devices and I want my password to be required!  We should not have to go through steps to de-activate it each time they do this.  

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Contributor

Here too. PayPal is oblivious to this problem. I've had a...

Here too. PayPal is oblivious to this problem. I've had an ongoing message chat with customer service for over a month because they don't seem to understand that PayPal is the one turning Auto Login back on.  They say "but I can see Auto Login is already off in your account." DUH!  Because I TURNED IT OFF!  They don't seem to understand that THEY are the ones turning it back on AGAINST MY WISHES!!!

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Contributor

Re: Here too. PayPal is oblivious to this problem. I've had a...

Goddamnit!  You did it AGAIN!