Somebody created a paypal account with one of my email addresses

jjammmeram
New Community Member

Hi, somebody created a paypal account using one of my email addresses. I did not verify the account. I am receiving emails to that account from paypal. How do i get that removed, i can't login with that account so I can't send paypal a direct message or get a # to call.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jjammmeram 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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