Shipping address is wrong

hotrodbob01
Contributor
Contributor

I have changed my shipping address and eliminated an old address and when I pay for something my OLD address STILL is listed and this is causing shipping delays and problems. I have tried to contact PayPal by E-mail and their system will not allow me to. How can I get this corrected. My old address is no longer listed on their system, but keeps showing up when I pay for something.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@hotrodbob01

 

Click on your paypal wallet > click on any cards / bank accounts in there and see if any of them have the old address as their billing address.


Advice is voluntary.
Kudos / Solution appreciated.
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hotrodbob01
Contributor
Contributor

Thank you, but payment method addresses had been changed earlier. It has been months since the address changes. The wrong shipping address still shows up only when I start to pay for a purchase.

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