Paypal for WIX Billing and Shipping issues.

[MBoo1]

Hi guys, I'm having an issue with using PayPal for my WIX website.

As we sell gift hampers, often the purchaser is different to the hamper recipient as people purchase for others. So billing and shipping details are often different.

Every time a customer pays via PayPal, the shipping details are automatically being transferred to the billing details, so the billing and shipping details are the same.

Any ideas how to fix this. We also use Stripe for payments as well, and this issue does not occur with stripe, only PayPal.

It's important, particularly for business customers that the invoice have correct Billing Details, rather than just shipping details.

Cheers

[PayPal_Dani]

Hello @MBoo1,

Thank you for joining us on the PayPal Community Forum. This is a great question! With a PayPal hosted checkout, the buyer would need to select that the shipping address is different than their billing address, and then enter the address they want to use. If you use a shopping cart that hosts the checkout experience on your website, then you would need to adjust the settings in your shopping cart to allow the customer to enter separate addresses for billing and shipping.

I hope this helps clear things up and you have a wonderful day.