Hi Paypal community,
I'm having difficulty trying to access my account and I can't reset my password and we can't call Paypal at the moment.
These are the messages that I get.
Step 1 - I try to log in with the correct username and password and then get this message below.
Step 2 "PayPal is looking out for you / "We noticed some unusual activity and need help securing your account. Click Next to confirm your identity and change your password"" then I click on 'NEXT"
Step 3 - "Sorry, we couldn’t confirm it’s you / Need help? We can help"
Step 4 - When I click on the "need help" it brings me to this community.
I have tried to click "forget password" but then I also get this message "Sorry, we couldn’t confirm it’s you / Need help? We can help"
I have also tried restarting my internet connection and tried again after a few days.
I have also waited 5 days and then tried to log in or reset my password as other people have suggested but still the same problem.
I have no idea what to do anymore 😞
Thank you in advance for any help!
