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Password Recovery

New Community Member

Password Recovery

What should I do if i have forgotten my PayPal password and after clicking forgot password the system says it cant confirm that it is me?


Re: Password Recovery

Hi @Shansonde,


I'm sorry to hear about the issue that you're having when trying to reset your password.  It may be possible to work past this security check with a bit of help from one our phone representatives. At your convenience, please give us a call. You can find our phone number by clicking "Help & Contact" at the bottom of the PayPal website. Thank you so much for your patience during this process!