Online account access

tim7leo7
New Community Member
I no longer have access to the email or telephone number I used to start my PayPal cash card account. I can use my physical card for withdrawals and online purchases but can't access my online account. Someone please help me to update my email and telephone number
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@tim7leo7 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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