Hi,
Is it just me or other users has problem with their red Notification banner that will not go away? I have a notification that tells me to link a Credit Card, but I don't need this. And yet I after I view the message, I have no option to mark it read, nor it will go away. This is pretty annoying as it's the first thing it prompt you when you login, and it's just a ad link notification for me.
What's even more annoying is when I contacted PayPal through their Message Center for help (BTW, I was surprise to see it's NOT a live CHAT! and they takes a day to reply!), they simply keep sending me links to article on how to setup and link CreditCard or telling me unrelated offers. It goes back and forward for like 3 times (which means 3 days!) and still they are not able to help me. They are not even addressing my issue, which I just want the notification to stop.
And today when I login, I can't even see any more messages in their Message Center. It says "Our apologies, but messages are currently unavailable. Please close this window and select another contact option."
Is PayPal help and support always this bad? What other contact option is there? This is such a silly thing and yet so frustration to experience with. Am I the only one out here with this crappy website?
Sincerely,
A frustrated user!
