New to the community? Welcome! Please read our Community Rules and Guidelines
Join the live Q&A with our Community moderator team Wednesdays, 1-2pm PT (4-5pm ET) and Fridays, 4-5pm GMT. Learn more in Community Events
Hi JakeP123, satelliteDave, TKwill & bconlan,
Thank you all for posting.
This is a strange one and sounds like a technical problem to me.
Would you consider reaching out to us on Facebook or Twitter so we can pass your accounts onto our engineers to investigate? I'm afraid we don't have access to your details on the community forum, you see.
We are available 24/7 to answer private messages sent through our Facebook page (http://goo.gl/4BO8de) and respond swiftly to any tweets directed towards @AskPayPal!
Why don't you give this a try, as I'd really like to get to the bottom of what's happening here.
well mine is stil in chinese. i thought you resolved this problem. I am not purchasing anything with chinese wriitng on it. i have had this paypal account since about 2002
Can anyone help me? My account that I've had forever is now in Chinese also.... How were you able to fix this problem?
Welcome to the Community!
Can you please contact us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you and help you with getting your language changed on your account?