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My Account Suddenly Became Chinese...

SOLVED

Re: My Account Suddenly Became Chinese...

YES!!!! My account pages are in english when I log in but if I use a link during ordering and all my emails are still in chinese!
New Community Member

Re: My Account Suddenly Became Chinese...

Care to share how you've 'solved' it?

Moderator

Re: My Account Suddenly Became Chinese...

Hi JakeP123, satelliteDave, TKwill & bconlan,

 

Thank you all for posting. 

 

This is a strange one and sounds like a technical problem to me.

 

Would you consider reaching out to us on Facebook or Twitter so we can pass your accounts onto our engineers to investigate? I'm afraid we don't have access to your details on the community forum, you see.

 

We are available 24/7 to answer private messages sent through our Facebook page (http://goo.gl/4BO8de) and respond swiftly to any tweets directed towards @AskPayPal!

 

Why don't you give this a try, as I'd really like to get to the bottom of what's happening here.

 

Conor

 

New Community Member

Re: My Account Suddenly Became Chinese...

well mine is stil in chinese.  i thought you resolved this problem.  I am not purchasing anything with chinese wriitng on it.  i have had this paypal account since about 2002

New Community Member

Re: My Account Suddenly Became Chinese...

my account is completely in chinese. can this be resolved?

Contributor

Re: My Account Suddenly Became Chinese...

IT HAS NOT been solved!!!

Contributor

Re: My Account Suddenly Became Chinese...

How did this get resolved?

Contributor

Re: My Account Suddenly Became Chinese...

HOW was this resolved?

New Community Member

Re: My Account Suddenly Became Chinese...

Can anyone help me? My account that I've had forever is now in Chinese also.... How were you able to fix this problem?

Moderator

Re: My Account Suddenly Became Chinese...

Hi SaraLee1.

 

Welcome to the Community!
 

Can you please contact us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you and help you with getting your language changed on your account?
 

David.