Locked out of account, please help!

sherbmeister
Contributor
Contributor

Hi, I got locked out of my account yesterday after making a purchase on g2a.com
The problem is the following, I had to register a new account so I could write here I have no means of contacting anyone from paypal without loggin in (which is the issue here, cause I CANT).

Since registering that other account which I have issue with, I since changed my phone number and also changed my debit card (even though both my old and new debit cards are on the same bank account so that can be proven).

The only means of recovery is my email address but I cant use the other recovery options as per what I stated above. Paypal asks for two recovery methods and I only have ONE (email) and thats not enough, please help me recover my account, I have funds on it and I dont wanna lose them like this!

The account is: <removed> (same email too)...

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kernowlass
Esteemed Advisor
Esteemed Advisor

@sherbmeister

 

Only customer services can help you with this.


Advice is voluntary.
Kudos / Solution appreciated.
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