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LOG-IN PROBLEMS

SOLVED
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New Community Member

LOG-IN PROBLEMS

Dear Paypal Community,

I am having a little problem logging into my paypal account, it give the error below:

Sorry, we can't log you in. If you think there's a problem with your account, contact us and we'll help resolve it.

Please is there anyone with a solution

Regards
John 

1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: LOG-IN PROBLEMS

@jdete 


You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

6 REPLIES 6
Highlighted
Esteemed Advisor

Re: LOG-IN PROBLEMS

@jdete 


You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Highlighted
Contributor

Re: LOG-IN PROBLEMS

The reaolution didn't solve my issue. Please help
Highlighted
Contributor

Re: LOG-IN PROBLEMS

Save problem i m facing now. If your problem has been solved please let me know thanks in advance
Highlighted
Contributor

Re: LOG-IN PROBLEMS

WON'T ANSWER ON FB EITHER JUST MORE RUN-AROUND

Highlighted
Contributor

Re: LOG-IN PROBLEMS

Still i can't login. Please help. There is a money in my account that is on hold. Please please please
Highlighted
Esteemed Advisor

Re: LOG-IN PROBLEMS

@helen_gadiaza 

 

https://www.paypal.com/ph/smarthelp/article/what-can-i-do-if-i-can't-i-log-in-faq1935?app=searchAuto...

 

If that doesn't help then you would need to contact customer services, see if you can click on help/contact and use the live chat option as a guest.


Advice is voluntary.
Kudos / Solution appreciated.