I can not send email to paypal center

[fox9tales]

hi i'm a newbie with paypal. my account had been limit for some reason about business proofs. because when i sign up i'm not sure with one i chose so now my account was a business one but i dont do any business though. that why i cant not resolve the problem with my limit paypal. i saw some of the topic said that you can downgrade to personal account by sending email to paypal. i did follow the instruction but i cant not send email at the end. dont know why. can someone please help me out. thanks

[kernowlass]

@fox9tales

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[fox9tales]

thanks i will try.