Can't log on to PayPal directly from the email notice that I have money waiting

DrRck
New Community Member

When I click "Accept The Money", I get this notice:

 

The previous page is sending you to an invalid url (http://?utm_source=unp&utm_medium=email&utm_campaign=PPC000955&utm_unptid=cd660684-0f84-11ea-b9d2-b875c0b0bf0d&ppid=PPC000955&cnac=US&rsta=en_US&cust=28FA3SRB9GK56&unptid=cd660684-0f84-11ea-b9d2-b875c0b0bf0d&calc=606bd79a3e295&unp_tpcid=sendmoney-receiver&page=main:email:PPC000955:::&pgrp=main:email&e=cl&mchn=em&s=ci&mail=sys).

 

I have to sneak in another way.

Login to Me Too
1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hi @DrRck,

 

Welcome to the Community!  I'm sorry to hear you're having trouble receiving money.  For this situation, I would suggest you contact us to provide additional details.  To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.  I hope this helps.

 

Thanks!

MichelleW

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.