Can't get into my second account

matthew332
Contributor
Contributor

Hello, Paypal community,

 

I have forgotten my e-mail adress and the password to my secondary Paypal account. I only know what payments when was the account made, what payments were made and I have access to the telephone number. I tried the forgot password option, but I can't remember the e-mail adress. I would like to at least deactivate/delete the account. Thanks!

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@matthew332 


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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