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CAN'T LOGIN AFTER 10 YEARS OF NONE USING PAY PAL, HELP

Girinis
New Community Member

CAN'T LOGIN AFTER 10 YEARS OF NONE USING PAY PAL, HELP

I USED AN OLD PHONE NUMBER FOR VERIFICATION. NOTS ITS NEW ONE. AS I ENTER MY PASS LOGIN ASKS MY OLD PHONE VERIFICATION. I CANT LOGIN... HELP PLEASE... WHERE TO CONTACT? WHAT TO DO? I DONT HAVE THAT NUMBER ANYMORE?

1 REPLY 1
PayPal_Iris
Moderator

Re: CAN'T LOGIN AFTER 10 YEARS OF NONE USING PAY PAL, HELP

Hello @Girinis

 

Welcome to PayPal Community! I realize that you may be having issues logging in to your account. I know this can be very concerning. Typically, if you are having trouble logging in due to a change in information, it would be best to contact us directly. You can reach Customer Support by clicking Contact and then Message Us (when available) at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message.  

 

Message Us

Twitter Direct Message

Facebook Instant Message

 

I know this may not be the answer you were looking for but I don't want to mislead you. 

Iris
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