Account Stolen

ShannonBreeding
Contributor
Contributor

I have two PayPal accounts. My main PayPal account has been stolen and I can no longer log in. PayPal is also not answering the phone even though I am calling during business hours. I am trying th[Removed. Phone #s not permitted]phone number and it just says to call back during business hours. I cannot reset my password because my email has been removed and the person that took the account added theirs. The weird thing is that I had MFA turned on and never received a prompt to approve these changes, so I am pretty sure that PayPal got hacked. I will be closing my PayPal accounts after this. Please help!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ShannonBreeding 

 

Scroll down to the reporting section in this link for the tel number.

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#unauthorized-transactions


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@ShannonBreeding 

 

Scroll down to the reporting section in this link for the tel number.

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#unauthorized-transactions


Advice is voluntary.
Kudos / Solution appreciated.
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