want to close my account but...

Tingo21
Contributor
Contributor
Before you close your account…

Sorry, there's a problem. If you keep seeing this, please contact customer service.    NO HELP THERE

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tingo21 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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Tingo21
Contributor
Contributor

NO.  As usual it was a waste of time.  FB messaging in Spanish, the Chat, the gal told me to to the page for Costa Rica where I live but there was no option for "Chat".............complete waste of time.  Still can't close my account but it does not seem to be blocked or limited.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Tingo21 

 

ok, sorry I gave up my time to 'try' and help you then, I won't suggest anything less, Bye.


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