verification issues

[chocker12]

Hi- when trying to access my paypal account I receive the message that they cannot verify it`s me .

they give me a phone number to call but apparently this issue can`t be dealt with over the phone . I`m advised to send a message .

When i try to do this I receive the same message that they can`t verify it`s me.

Anyone help please ?

[kernowlass]

@chocker12 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.