paypal stole my money

tomex
New Community Member

I got sent money into my paypal account, 178£. They took that money away from my account and now they say that I owe 178£ to them. I was writting email to them two times I never got answer back. Tried to call them and i cant do it. They steal money from You, then they say that You owe money to them. All I want to do is to close my paypal and i cant do that because I owe money to them. I mean like, what the f...? Is there any way to delete my account? i lost my trust to paypal, I will never use it again.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@tomex

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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