how to fix paypal Sorry, we couldn’t confirm it’s you

Nramage7716
New Community Member

paypal Sorry, we couldn’t confirm it’s you

Login to Me Too
3 REPLIES 3

Lawn2008
Contributor
Contributor
Fix my information damn
Login to Me Too

PayPal_Cristina
Moderator
Moderator

Hi @Nramage7716, @Lawn2008,

 

Thank you for your post and welcome to our Community Help Forum!

 

When this happens, it means that our internal security system has been triggered. For your own safety, you would need to complete the information requested. If this does not work, please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

 

I hope this helps.

 

Cristina

Login to Me Too

recintoma
Contributor
Contributor

help me to my wife's account too. always recieving this message cant confirm its so annoying my hard work and time is there.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.