Confirm your identity as account owner

[Dreiven]

"You have reached a usage threshold that requires us to confirm your identity as account owner. PayPal needs to do this to comply with regulatory requirements. To prevent any account limitations, please confirm your identity at dashboard."

I received this notification for almost 3 months ago, I send and attached the document what they asking for but until now, there is no result yet. When I go to dashboard to check, I got this message: 

"Thank you for providing the required information. We’ll get back to you within 2-3 business days."

[angelleye]

Is your account limited in any way, or is this messaging just sort of stuck even though you have full access?

[Dreiven]

At this moment, I'm not experiencing a limited access in my account but I want to avoid this in future because paypal is important for the source of my income. I always receiving an email thru paypal that I need to confirm my identity on the dashboard.

[angelleye]

I would clear browser cache / cookies and try once more to update anything you can through the interface that's asking you.  If it's still not cooperating then I would give PayPal support a call and figure it out with them over the phone.

[sjackielynn_05]

same here You have reached a usage threshold that requires us to confirm your identity as account owner. PayPal needs to do this to comply with regulatory requirements. To prevent any account limitations, please confirm your identity at dashboard. i already sent my cards identity but no reply now my problem is getting worst when i try to transfer my fund or withdraw it says 

There’s an issue with your account please do help me