The system won't accept my phone number
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So I've recently changed my contact number & I've been trying to update my PayPal account about it, but I can't because it says "That doesn't look quite right". My number is a valid Australian phone number. I've tried both 0+9 digits & +61 + 9 digits formats but it won't accept either & it shows what the photo below says.
Please update your system to fix this issue. Just FYI, I've had the exact same problem with multiple other websites including Google, Microsoft/Outlook, Yahoo!, Steam, Blizzard Entertainment, etc., they all had to update their system so my number is accpeted (although I have no idea what those updates involves) & I'm 99% certain this is the same problem with PayPal
- Labels:
-
Technical Issues
-
Update profile info
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- Payment Pending but Shouldn't Be in My Money Archives
- No one can send money to my PayPal account. in Payments Archives
- How to login after change phone number in My Account Archives
- Paypal is taking a monthly direct debit I never set up in Payments Archives