Taking forever to update my last name

Tamiland
New Community Member
Why is it taking so long to update my last name!! I scanned my drivers license and divorce decree - yes actual divorce decree a week ago and submitted it. Since then I have verified it was received and in the time it took for customer service to tell me it that and it would be another 3-5 business days they could have just done it! It is so frustrating. Sure didn’t take that long to accept bank info and run with that!!
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