Stuck in "restraint access" mode !?

PhRey3
New Community Member

Is there anybody to "really" help here please ?

I called and wrote many times, but nothing seems to work.

I'm a non US citizen who opened a business american Paypal account a few years ago (when I was living in the US).

Everything worked fine for years, until very recently, when Paypal changed the rules of the game.

 

I have now to send proof of my american Social Security number, which I do not have (of course) being a non US citizen.

Since then my Paypal account is in "restraint access" mode (cannot have access to my money, transfer or buy anything)

2 weeks now.

Can anybody help please ?

Thank you.

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1 REPLY 1

PayPal_Jae
Moderator
Moderator

Hi @PhRey3 

 

PayPal's accounts are country specific. If you're no longer living in the US and unable to provide the proper documents for US verification, I recommend creating a PayPal account associated with the country you reside in. I apologize if this causes an inconvenience.

 

- Jae

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