Sorry, we could not confirm it's you HEEEEELP !!!!!!!!!!!!!!!

[Mioko]

 I can not access Other account 

I have tried to communicate many times with customer service today and although I can hear them perfectly, they can't hear me. 

I am desperate... I have to update shipping information for two orders and I have to make a refund to a customer and I can not access my account.

I go to the reset password page, and the message "Sorry, we could not confirm it's you" appears directly. How?? If I have not even had the opportunity to confirm that I am the owner of the account.

Please help Support Help MEEEE!!!!!!

[kernowlass]

@Mioko 

As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).

[Mioko]

Hi , My Country That I Live In It Is Saudi Arabia Could You Help Me ?

[kernowlass]

@Mioko 

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.