I can not access Other account I have tried to communicate many times with customer service today and although I can hear them perfectly, they can't hear me. I am desperate... I have to update shipping information for two orders and I have to make a refund to a customer and I can not access my account. I go to the reset password page, and the message "Sorry, we could not confirm it's you" appears directly. How?? If I have not even had the opportunity to confirm that I am the owner of the account. Please help Support Help MEEEE!!!!!!
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